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Safe Travels

It is of paramount importance to us that we maintain the health and well-being of our customers, suppliers, partners and our team. We understand that the pandemic means that certain aspects of travel will have changed, and that you may have some concerns.

Even in normal times we maintain a comprehensive Health and Safety Risk Management programme to ensure that we are operating safely and legally to ensure you can enjoy worry-free travels. Take a look at our Adventure Safe Booklets for Walkers and Cyclists:

Adventure Safe > Walking

Adventure Safe > Cycling

In addition, we have developed our own Safe Travel Guidelines for our team and our partners. Please be reassured that we are following all the health and safety protocols outlined by the World Tourism and Travel Council for hospitality and tour operators in the post-Covid 19 world to ensure you have a happy and safe trip.

We are committed to the Adventure Travel Trade Association's best practices for operating during the Covid-19 Pandemic.

Covid ATTA

Safe Travels For You

 

Our partners in the UK and across Europe have been working hard to make sure that they are able to offer you a warm welcome, whilst at the same time following the latest safety advice and guidance. Many of our UK partners have signed up to the Good to Go campaign launched by Visit Britain. This is an official mark that shows tourism businesses are following government and industry COVID-19 guidelines. As well as in the UK, our partners across Europe are all subscribing to similar local schemes that encourage adherence to the tenets of our policy:

  • Laws and Guidelines - Macs Adventure suppliers follow all local and national laws and guidelines for safe operations.
  • Risk Assessment - Each supplier must conduct their own risk assessment to identify areas of concern to protect customers and staff.
  • Social Distance Measures - Reducing contact in communal areas and ensuring social distancing is possible in all contexts.
  • Cleaning and Hygiene - Ensuring enhanced levels of cleanliness and sanitation.
  • Track and Trace - Look out for customers and staff who display symptoms, advise them to self-isolate and seek medical assistance.

We have also written guidelines for our customers, so you can learn more about what to expect on a Macs Adventure trip with some tips on keeping yourself and others safe.

Read our Covid 19 Customer Guidelines >

Adventure after Covid-19

Cara, our destination & adventure specialist, headed out on the West Highland Way in July 2020 and shared her experience whilst answering many general questions about Scotland's favourite trail too.

 

  • Words from Recent Travellers

    Drive & Hike North Coast 500

    "The real value add of Macs was sorting a couple of Covid issues. We had a late cancellation of accommodation due to staff infection, but Macs sorted it all out completely behind the scenes, and made what could have been a big problem, no problem at all for us (in fact probably an improvement)."

    Tim - Cambridge

    Words from Recent Travellers
  • Words from Recent Travellers

    Secret trails of Ibiza

    "This was an incredible way to get away for some sunshine, while seeing some beautiful views. The walks were challenging but not too difficult, and varied enough to be always interesting. The accommodation was all great - the perfect place to relax after a long day's hiking. I was a little bit worried for my first time travelling alone (and the first time out of the country since Covid), but everything went smoothly and I couldn't have asked for a nicer holiday."

    - Charlotte, London

    Words from Recent Travellers
  • Words from Recent Travellers

    Walking the Thames Path:

    I enjoyed the trip very much and was glad to get away after being in lockdown for so long!  In all the places I went too, people were observing Covid rules, and it didn’t feel onerous at all.  I can’t fault the accommodation at all.  I was very comfortable in all of the places I stayed. 

    - Paul, Thames Path

    Words from Recent Travellers
  • Words from Recent Travellers

    Porto & the Douro Valley

    "We very much enjoy travelling but during a pandemic choices have been slim. When Portugal opened up to travellers and we ensured that it was as safe as possible to travel there, we booked a hiking trip to this area. The Portuguese people are some of the friendliest in the world. This trip is a relaxed hiking trip, as it has only four days of hiking combined with one day on a train and one day sailing down the Douro. Old part of Porto, in which our hotel was located, is fabulous to enjoy. The train station, Livraria Lello bookstore, tile clad churches and the waterfront are must-sees. Train ride up along the Douro was scenic and relaxing. Four days of hiking were very nice, scenic and interesting passing through vineyards, olive groves and small villages in which we stopped for an espresso. Accommodations at wineries were superb. Then the trip was capped off by a boat trip down the Douro, back to Porto. The great lunch that was served on the boat was well above our expectations. Even in the Covid era the trip went off without a hitch. Good accommodations, luggage transfers, and taxi pickups were perfect."

     

    - John, Ontario, Canada

    Words from Recent Travellers
  • Words from Recent Travellers

    Walking the Northumberland Coast Path:

    We found the booking team that helped organise the trip helpful and responsive to the changing COVID environment. Many thanks for this. The accommodations seemed to have adjusted very well to COVID rules with appropriate social distancing and other controlled interactions.

    - Howard, Northumberland Coast Path

    Words from Recent Travellers
  • Words From Recent Travellers

    Tour du Mont Blanc Short Break

    "So doing the TMB was one of my ""life goals"", but not something I was actively planning on doing in the near future. However, the covid crisis threw all my plans into disarray and while I wanted to go somewhere in the summer, I didn't want to go to far. I didn't really know anything about MacsAdventures other than they had good reviews on the internet. There was some drama right before I started with putting France on the quarantine list, but the staff were really communicative, easy to get a hold of (every time I called I got through immediately), and they were really professional and kind and sorted all the issues quickly. I would 120% recommend Macs to others, and this trip. This hike was so incredible, I had such an amazing time, from the scenery, to the incredible hiking, to the accommodation, to the food, to the weather, to the people, to the just sheer enjoyment of hiking every day for over 200km. Doing the ""comfort"" hike was a great choice, as I could spend all day hiking, then come to a lovely accommodation (with AMAZING dinners and breakfasts), with a comfy bed and my own bathroom. Check-in and staff at every location was perfect. I would consider myself in decent shape, who liked hiking but didn't do it too regularly (mostly on holiday, as I live somewhere really flat), and had never done a multi-day hike longer than 4 days. My legs were pretty thrashed by the end, but overall it wasn't as difficult as I feared! The information and most importantly the app with offline maps made it really easy and stress free to navigate. (Note: I did this trek solo). To conclude, I am so glad I did this trip with Macs, and am already thinking of booking the Walkers Haute Route with them next summer! I would recommend to anyone."

    - Kim from Germany

    Words From Recent Travellers
  • Words from Recent Travellers

    Walking the West Highland Way

    "My compliments to the team - The whole trip (thus far) has been great and very well planned. We were very impressed to bump into Cara (testing the course) on the first and second days. That told us a lot about the lengths you go to in ensuring customers get the correct information."

    Alexandra - West Highland Way

     

    Words from Recent Travellers
  • Join Our Facebook Community

    Over on our Facebook Community (which you are welcome to join), you can ask fellow travellers for advice, see updates from our partners, follow the journeys of others, and be part of the spirit of adventure!

    Join Our Facebook Community

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